Our Commitment to Privacy
Opulent Villas recognizes the importance of discretion and data protection for our clientele. This policy outlines how we collect, use, and safeguard your personal information when you use our villa rental services.
Information We Collect
Contact Information
Name, email address, phone number, and mailing address provided during inquiries or booking requests.
Booking Details
Travel dates, guest counts, villa preferences, special requests, and related logistics information necessary to fulfill your reservation.
Payment Information
Billing details required to process payments. We use secure third-party payment processors and do not store complete credit card information on our servers.
Technical Data
IP address, browser type, device information, and usage patterns to improve website functionality and security.
How We Use Your Information
- •Process and confirm villa reservations and related services
- •Coordinate logistics, transfers, and concierge services
- •Communicate booking confirmations, updates, and essential travel information
- •Respond to inquiries and provide customer support
- •Improve website functionality and user experience
- •Send relevant property updates (only with your consent)
Information Sharing
We maintain strict confidentiality and only share your information when necessary:
- •Villa Owners/Property Managers: To confirm bookings and coordinate your stay
- •Service Providers: Third-party vendors (payment processors, transfer services, concierge partners) bound by confidentiality agreements
- •Legal Obligations: When required by law, regulation, or legal process
We do not sell or rent your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your personal information:
- •SSL/TLS encryption for data transmission
- •Secure database storage with access controls
- •Regular security audits and updates
- •Limited employee access on a need-to-know basis
Data Retention
We retain your personal information for as long as necessary to provide services, maintain transaction records, comply with legal obligations, and resolve disputes. Inquiry data from non-booking contacts is retained for up to 24 months unless you request earlier deletion.
Your Privacy Rights
You have the right to:
- •Access: Request a copy of the personal data we hold about you
- •Correction: Request correction of inaccurate or incomplete information
- •Deletion: Request deletion of your data (subject to legal retention requirements)
- •Opt-Out: Unsubscribe from marketing communications at any time
- •Portability: Receive your data in a structured, machine-readable format
To exercise these rights, contact us at [email protected]
Cookies and Tracking
We use essential cookies to ensure website functionality and session management. We do not use tracking cookies for advertising purposes. You can control cookie preferences through your browser settings.
International Data Transfers
Our services operate across Caribbean jurisdictions. Your information may be processed in countries with different data protection laws. We ensure appropriate safeguards are in place when transferring data internationally.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors without parental consent.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email to registered users or prominently posted on our website.
Contact Us
For privacy-related questions or to exercise your rights: